Integral Collection Management and
-Outsourcing of all our direct or indirect services, derived from debt management in all the Spanish territory.
-We are specialized in sectors such as: supplies, telecommunications, finance and insurances.
-Management of all types of debt, both product and seniority-wise, and for both natural persons and legal entities.
-Conscientious fulfilment of the LOPD (Data Protection Law)
Amicable / Extra Judicial Management
- Campaign strategy, share-dimensioning, time slots.
- Training of the manager’s team on the type of debt and client’s philosophy.
- Phone calls ( predictive dialler), letters, texts, e-mails
- Complaints, negotiation, reminder and notices/warnings
- Daily activity and results control as well as contact facilitation.
- Data update and document set-up prior to trial.
- Customized reporting
Customer service in case of official claims
- Claims before OMIC (Municipal Consumer Information Centre), OCU, AUSBANC and other bodies or associations
- Proceedings before SESIAD (Secretary of State Information Society and Digital Agenda)
- For clients from the telecommunications sector
- Claims before any Public Administration and Arbitral Tribunal
- Sanction procedures and administrative resources
- Through Warning / Conciliation / Notary request
- Parallel claim management and total debt recovery
- Issuance and referral of rectification invoices
- Fulfilment of administrative procedures (AEAT)
- Final management report
- All types of proceedings: Warnings, executive, declaration (ordinary, verbal), insolvency, etc.
- Lawyer/Attorney coverage in all judicial districts.
- Control, support and procedural updates.
- Amicable management claim alongside judicial proceedings
- Direct negotiation from the Legal Department, with legal intervention.
- Customized reporting.
Portfolio valuation and assessment
- Legal, financial and tax assessment
- Portfolios Due Diligence
- Own analysis department
- From the study, negotiation and closing of the purchase, to the operative development of the investment.